Safety and Compliance

Safety and Compliance Experts

High standards in WHS, contractor safety, tender compliance, and risk management across every commercial project.

We maintain rigorous safety and compliance standards to protect our people, our clients, and the public. At Image Air Conditioning, WHS isn’t a checkbox — it’s built into every system, every site, and every stage of our commercial work. From WHSMS policies to government tender requirements, we provide the documentation, practices, and leadership to meet Australia’s highest commercial and public safety expectations.

Safety and Compliance - The cover image of Image Air Conditioning's Emergency Procedures Flipchart

Safety and Compliance for Commercial HVAC and Pool Heating Projects

When it comes to commercial HVAC and pool heating, maintaining a safe work environment isn’t optional — it’s essential. Site safety, compliance with WHS legislation, and proper documentation are critical to reducing risk, protecting workers, and meeting government and council requirements.

At Image Air Conditioning, we take a proactive approach to WHS. From pre-start risk assessments to project-specific SWMS and contractor inductions, our team works to ensure every job meets high safety standards — not just during the build, but across the full system lifecycle.

We implement and maintain a fully documented WHSMS that:

  • Align with WHS legislation and Australian Standards

  • Include tailored SWMS and risk controls for each project

  • Support council and government tender compliance

  • Are backed by Professional Indemnity, Public Liability, and Workers Compensation insurance

  • Ensure contractors are licensed, fully insured, inducted, and supervised

  • Adapt to project-specific risks like rooftop access, mechanical ventilation shutdowns, and pool plantroom hazards

With over 35 years of industry experience, Mark Greentree personally oversees site-specific safety requirements and adapts procedures to each environment. He holds high-risk licences including working at heights certification and applies practical knowledge across complex commercial and government worksites.

Our Business Manager holds a Certificate IV in Work Health and Safety, strengthening our ability to lead, implement, and continuously improve WHS practices in line with legislation and client expectations. Our WHSMS is aligned with the Work Health and Safety Act 2011 (NSW) and is supported by procedures modelled on SafeWork NSW best practices.

Whether you’re managing a council asset, working to government tender requirements, or upgrading a high-risk site, we provide structured, compliant, and practical WHS documentation to support your project from start to finish

Our safety and compliance practices include:

WHS Management System

We maintain a documented WHSMS aligned with WHS laws and site-specific risks for government and commercial HVAC works.

Safe Work Method Statements

All subcontractors are vetted, inducted, and supervised to meet site safety, licensing, and PPE control requirements.

Contractor Safety & Inductions

All subcontractors are vetted, licensed, insured, inducted, and fully supervised to meet site safety, licensing, and PPE control requirements.

Tender Documentation

We provide full WHS documentation to support council, CM3, LGP, and government tenders, including insurances and SWMS.

Environmental Risk Controls

Our procedures reduce noise, emissions, and environmental disruption, supporting sustainability and WHS standards.

Site-Specific Risk Adaptation

We adapt our approach for high-risk environments such as rooftop access, confined spaces, ventilation shutdowns, and plantrooms.

Need a contractor who puts safety first?

Image Air Conditioning is fully insured, WHS-compliant, and ready to support your next government or commercial project. Our WHSMS meets council tender requirements and include site-specific SWMS, WHSMS documentation, EMS, and licensed, supervised contractors.

📞 Call 0404 444 883 or contact us online to discuss our WHSMS documentation or book a consultation.

Safety and Compliance Induction Page: Notice of PPE requirements on site

FAQ's

Image Air Conditioning is fully licensed and insured to undertake commercial HVAC and pool heating works across New South Wales. Our credentials provide assurance that all work is carried out to the highest standards of safety, compliance, and workmanship.

We hold the following certifications and insurances:

  • Contractor Licence: NSW Fair Trading Contractor Licence #213985C

  • Public Liability Insurance: $20 million coverage

  • Workers Compensation Insurance: Full coverage for all technicians

  • Trade Qualifications: Mark Greentree is a fully qualified and licensed refrigeration mechanic with over 35 years of industry experience

Our licences are issued under the national mutual recognition framework, which allows qualified technicians to legally operate across all Australian states and territories. Copies of certificates, policy schedules, and licences can be provided upon request or included in our tender documentation. Our team ensures that all work is performed in line with current WHS legislation, SafeWork NSW guidance, and relevant Australian Standards.

Yes. We operate a documented WHSMS aligned with the Work Health and Safety Act 2011 (NSW) and relevant Australian Standards. Our system includes policies, risk controls, emergency procedures, and consultation practices that support safe, compliant work on all commercial sites.

Absolutely. We regularly work with councils and public sector clients. We supply tender-ready WHS documentation including SWMS, WHSMS summaries, licence and insurance certificates, and compliance schedules tailored to the project scope.

All subcontractors are licensed, inducted, and supervised. We conduct site-specific briefings, verify credentials, and ensure all contractors follow SWMS and PPE requirements. We take contractor safety seriously and treat it as a core part of risk management.

Yes. We modify our WHS procedures to match each site in accordance with the state-based WHS legislation and regulator’s guidelines. This includes rooftop HVAC access, confined spaces like plantrooms, carpark ventilation shutdowns, and other high-risk environments. Mark Greentree holds high-risk certifications including working at heights.

Yes. Our WHS and compliance approach includes environmental risk controls for dust, noise, emissions, and waste management. We work to minimise environmental impact while meeting all regulatory and tender-based sustainability requirements. This is especially important on public and council-managed sites.

Yes. Our Business Manager holds a Certificate IV in Work Health and Safety and supports the development and continuous improvement of our WHSMS. This ensures our systems are not only compliant, but actively monitored and refined to meet changing legislative and tender requirements. As we are based in NSW, we model our WHSMS on the following: